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The Mediation Committee
would like to clarify why we do not respond to “third party”
complaints. A third party complaint is when an employee
approaches a Mediation Representative with a conflict issue
involving two other employees. In most cases this employee
has witnessed the conflict between the two parties and is
genuinely concerned to try and help resolve the conflict.
One or both of the parties
in conflict must seek advice or assistance from a Mediation
Representative. This enables the mediator to understand
exactly what the conflict is and ensures the confidentiality
of the complaint.
We as “outsiders” can
sometimes perceive things totally different than the parties
that are going through this conflict.
If a Mediation
Representative was to act on a third party complaint and
approach one or both of the individuals in conflict there
could be severe repercussions for the Mediation Committee.
This could be considered an invasion of privacy and
intimidation from the Mediation Representative. The
Mediation Committee certainly does not want to be known as
the “Kellogg’s Cops”.
The Committee has worked
very hard to strengthen our credibility within the workplace
and we continue to ensure complete confidentiality.
In the beginning the
Mediation Committee was very busy mediating complaints and
due to the success of the resolution process, the awareness
of what our committee actually does has greatly increased.
This has certainly helped to promote a more respectful
workplace. When we all try and get along, we are much
happier workers and individuals. This also helps to better
our job performance and our personal day to day life.
The motto we like to
deliver is:
“You
don’t have to like each other,
but
you do have to respect each other
and work
together.” |